Shipping & returns
Shipping
- Orders are processed within 5–7 business days.
- Delivery times vary based on your location and courier availability.
- Once shipped, you will receive tracking details via email or SMS.
- Delays caused by courier partners are outside our control.
Shipping Charges
- Shipping rates may vary depending on your location and order value.
- Any applicable duties or taxes for international shipments are the customer’s responsibility.
Returns & Exchanges
- Products may be eligible for return or exchange within 7 days of delivery, only if they are unused and in original condition.
- Items damaged due to misuse or wear are not eligible.
- To initiate a return, contact us with your order details and reason for return.
Refunds
- Once we receive and inspect the returned product, refunds will be processed to the original payment method.
- Shipping fees are non-refundable.
Non-Returnable Items
- Final sale items
- Customized or personalized products
Contact
- For shipping or return assistance: info@svi.co.in